The last 12 months have been difficult for many people; isolation and loneliness have proved one of the biggest challenges many people have faced while the country has been in lockdown. Social distancing has made people value friendships and family connections as many had perhaps started to under-appreciate them, given the frantic pace of life in the modern world. However, we have also seen a worrying increase in unscrupulous crime, with online fraud and scams seeing a big increase.
Fraud is one of the fast-growing crimes in the UK and the last 12 months have offered a perfect opportunity for these ruthless criminals to expand their reach. Action Fraud- the UK’s national reporting centre for fraud and cybercrime- recently reported that an email attempting to trick people into handing over bank details was reported to it more than 1,000 times in a single 24 hour period. Over the last few months, my office has heard of a number of tragic cases of people in Cornwall losing houses, cars and other valued possession as a consequence of falling victim to this horrific crime.
As we are approaching the end of the third lockdown, we are all well aware of the impact of having to learn new technology and the challenges being unable to work from an office have brought. This has hit older people particularly hard. Many of these people are using some online sites for the first time and are less aware of the dangers that the internet can pose.
These scams come in many forms and are often very sophisticated. Often these emails can be purporting to come from the NHS, various banks, parcel delivery firms including Royal Mail or Her Majesty’s Revenue and Customs, telling people they are eligible for a tax rebate because of coronavirus. These criminals will use any opportunity to exploit their victims but they generally have the same thing in common: they are after your bank or credit card details so they can take your money. Once they have taken your money it is juggled to foreign bank accounts which can make it a crime that is very hard to pursue. That is why the single most important thing anyone can do is be incredibly cautious about which websites they use their bank cards and not give details to unsolicited emails.
If you believe that you have been a victim of one of these scams you can report it to Action Fraud by calling 0300 123 2040. If you or a loved one has been impacted by fraud, you may also wish to contact the Devon and Cornwall Victim Care Unit on 01392 475900 as they can offer comprehensive support. Additionally, the National Cyber Security Centre offer advice including the 7726 text service that enables you to report spam texts for free.
My office is always happy to help constituents who are unsure or in need of support. I am doing regular telephone surgeries to discuss issues with local residents. If you have an issue that you would like to discuss with myself or the team that supports me then please call 01209 713355 or email firstname.lastname@example.org and we will do our best to help.